Shipping policy
Shipping
Orders ship from our warehouses located in China/United States/United Kingdom/Germany within business 3 days after the payment's cleared.
Will ship from the nearest warehouse according to your delivery address and the actual inventory distribution of the product .
Orders are shipped via DHL/Hermes/UPS/USPS/CHINA POST, etc.
Once your order is shipped, you will receive an email confirmation with tracking details.
DIBTSA is not responsible for any customs or duties incurred for International orders.
Damages
We do our best to ensure that our products are packed to prevent damages. However, accidents happen and an order can sometimes arrive damaged. In the rare instance that your order arrives damaged, please contact us with your Order Number and a photo of the damage or a short video. Once confirmed, we will send you a replacement product or full refund right away.
Orders ship from our warehouses located in China/United States/United Kingdom/Germany within business 3 days after the payment's cleared.
Will ship from the nearest warehouse according to your delivery address and the actual inventory distribution of the product .
Orders are shipped via DHL/Hermes/UPS/USPS/CHINA POST, etc.
Once your order is shipped, you will receive an email confirmation with tracking details.
DIBTSA is not responsible for any customs or duties incurred for International orders.
Damages
We do our best to ensure that our products are packed to prevent damages. However, accidents happen and an order can sometimes arrive damaged. In the rare instance that your order arrives damaged, please contact us with your Order Number and a photo of the damage or a short video. Once confirmed, we will send you a replacement product or full refund right away.